The All-in-One Dashboard
for MSP Clients
Spotlight gives your clients a single pane of glass to view their security posture, support tickets, system health, and more. Empower them with clarity and build stronger partnerships.
Organizational Overview Snapshot
Overall Security Score
85/100
Last assessment: 09/08/25
Open Support Tickets
7
Currently open tickets
Critical Alerts
2
High-priority security alerts
Complete Visibility, Zero Confusion
Spotlight consolidates data from all your systems into intuitive, actionable modules. Give your clients the answers they need, before they have to ask.
Security Overview
Give clients a real-time security score, active alerts, compliance status, and phishing reports in one place.
Support & Projects
Display all open and recent support tickets, track active project statuses, and provide quick links for new requests.
System Health & Status
Showcase overall system uptime, backup health across servers and workstations, and the status of critical services.
Billing & Assets
Provide a clear view of invoice history, current billing, hardware orders, and a full inventory of managed assets.
Activity Reporting
Offer insights into employee web activity, blocked threats, and email security statistics like quarantined malware.
Knowledge Base
A built-in resource center with FAQs, documentation, guides, and a feed of recent cybersecurity news.
An Interface Your Clients Will Love
Clean, intuitive, and powerful. Spotlight is designed to be effortlessly understood, giving your clients the confidence that their business is in good hands.
At-a-Glance Security Posture
Clients can instantly see their overall security score, visualized with a simple gauge. Active alerts are highlighted, and key metrics from endpoint protection, SIEM, and penetration tests are readily available, promoting security awareness and justifying preventative measures.
- Visualize security score and trends.
- Track active threats and recent incidents.
- Monitor compliance status for regulations like GDPR & HIPAA.
Organizational Security Overview
Overall Security Score
85/100
Active Alerts
- Malware detected on workstation-01
- Phishing attempt reported by User B
Organizational Support Tickets
| Ticket ID | Subject | Status | Priority |
|---|---|---|---|
| TKT-001234 | Email server connectivity... | In Progress | High |
| TKT-001233 | New user account setup... | New | Medium |
| TKT-001232 | Office printer not responding... | Closed | Low |
Transparent Support & Project Tracking
Reduce status update requests by giving clients a live view of their support tickets and ongoing projects. Detailed tables show ticket ID, subject, status, priority, and assignee, fostering transparency and trust. Clients feel informed and confident in your service delivery.
- Live view of all support tickets.
- Track milestones and deadlines for active projects.
- Quick links to contact support or submit new requests.
Simple, Transparent Pricing
Choose the plan that fits your business. All plans are fully-featured, scaling with your client base.
Starter
For growing MSPs
$499/mo
Up to 25 client organizations
- All Dashboard Modules
- Custom Branding
- Email & Chat Support
Professional
For established MSPs
$999/mo
Up to 100 client organizations
- Everything in Starter, plus:
- API Access
- Priority Phone Support
Enterprise
For large-scale MSPs
Custom
Unlimited client organizations
- Everything in Professional, plus:
- Dedicated Account Manager
- Custom Onboarding & Training
Frequently Asked Questions
Have questions? We've got answers. If you don't see what you're looking for, please contact us.
What data sources does Spotlight integrate with?
Spotlight has a growing library of integrations with common RMM, PSA, and security platforms. We offer a robust API for custom integrations and are constantly adding new native connectors based on customer feedback.
Can we customize the dashboard for our brand?
Yes! All plans include the ability to add your own logo and custom color scheme to match your brand identity, ensuring a seamless experience for your clients.
How is the data secured?
We take security very seriously. All data is encrypted in transit and at rest using industry-standard protocols. We are SOC 2 Type II compliant and conduct regular third-party penetration tests to ensure the security of our platform.
Is there a free trial available?
We don't offer a self-service free trial at this time, but we would be happy to provide a personalized, no-obligation demo for you and your team. You can request one by clicking the button at the top of the page.